Overview

Welcome to True Contact Documentation

Overview

True Contact revolutionizes the way Salesforce users verify the identity of their end users, offering a robust, secure, and seamless integration within the Salesforce environment. Leveraging a comprehensive range of ID Methods, as outlined in the Signicat Developer Hub, True Contact ensures that identity verification is both versatile and accessible, catering to a global audience with varying identification standards and preferences.

Key Features

• Wide Range of ID Methods: True Contact supports an extensive array of ID Methods, from traditional methods like SMS and email verification to advanced digital IDs. Our goal is to provide a versatile solution that meets the diverse needs of global users. For a detailed list of supported ID Methods, visit our ID Methods section, inspired by the extensive catalog available at the Signicat Developer Hub.

• Seamless Integration: Designed to integrate smoothly with Salesforce, True Contact allows for the effortless management and utilization of identity information within your existing Salesforce workflows. This seamless integration ensures that your business processes remain efficient and effective, with minimal disruption.

• Secure Storage: The security of your data is our top priority. True Contact ensures that all identity information, or 'attributes', are securely stored within Salesforce, adhering to the highest standards of data protection and compliance.

• Versatile Use Cases: Whether verifying the identity of callers into a call center or confirming the age of individuals purchasing age-restricted products, True Contact is designed to support a wide range of use cases, enhancing both customer experience and operational compliance.

Getting Started

This documentation is designed to guide you through every step of using True Contact, from installation and setup within your Salesforce environment to customizing the app to meet your specific business needs. Whether you are a Salesforce administrator, a call center manager, or a compliance officer, you'll find the information you need to make the most of True Contact's powerful features.

Installation

Begin by installing True Contact from the Salesforce AppExchange. Follow our step-by-step guide to ensure a smooth setup process.

Configuration

Learn how to configure True Contact to utilize the ID Methods most relevant to your audience and integrate seamlessly with your business processes.

Use Cases

Explore detailed scenarios and best practices for implementing True Contact across various industries and use cases, enhancing both compliance and customer satisfaction.

We are committed to making True Contact the best solution for your identity verification needs. This documentation will provide you with all the information required to effectively use True Contact in your organization. Let's get started on your journey to more secure, efficient, and compliant identity verification with True Contact.